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Privacy Notice for Transcend Packaging Ltd.

Effective Date: 5th May 2025

 

At Transcend Packaging Ltd. (“we,” “our,” or “the Company”), we are committed to protecting the privacy and security of the personal data we collect. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data in accordance with applicable data protection laws.

 

1. Information We Collect

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We may collect the following types of personal data:

  • Contact Information: such as your name, email address, phone number, and postal address.

  • Business Information: such as your job title, company name, industry, and work-related contact information.

  • Payment and Financial Information: including details about payments, invoicing, and billing information.

  • Website Usage Data: including IP addresses, browser types, device information, and interactions with our website and services.

 

2. How We Use Your Information

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We use the personal data we collect for the following purposes:

  • To provide and manage our products and services.

  • To communicate with you, including responding to inquiries, processing orders, and providing customer support.

  • To comply with legal obligations, including record-keeping and regulatory requirements.

  • To improve our services and enhance customer experiences.

  • To send marketing communications (only with your consent, where applicable).

 

3. Legal Basis for Processing

 

We process personal data based on the following legal grounds:

  • Performance of a Contract: To fulfil our obligations under a contract with you or your company.

  • Legitimate Interests: For the purpose of business operations, including customer service, marketing, and fraud prevention.

  • Consent: In certain cases, we may process personal data based on your consent (e.g., for marketing communications).

  • Legal Obligation: To comply with applicable laws and regulations.

 

4. How We Share Your Information

 

We may share your personal data with:

  • Service Providers: Third-party vendors who assist us with providing services such as payment processing, IT support, and marketing.

  • Business Partners: If necessary to fulfil orders or contracts, we may share information with trusted business partners.

  • Legal Authorities: If required by law, we may disclose your personal data to governmental authorities, law enforcement, or other third parties as needed.

 

5. Data Retention

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We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Notice or as required by law. When your personal data is no longer needed, we will securely dispose of or anonymize it.

 

6. Your Rights

 

You have the following rights regarding your personal data:

  • Access: You may request access to the personal data we hold about you.

  • Correction: You may request correction of any inaccurate or incomplete data.

  • Deletion: You may request the deletion of your personal data, subject to certain legal obligations.

  • Objection: You may object to our processing of your data for certain purposes, including direct marketing.

  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Withdraw Consent: If processing is based on your consent, you may withdraw your consent at any time. To exercise your rights or if you have any concerns about how we handle your personal data, please contact us. 

 

7. Security of Your Information

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We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is entirely secure.

 

8. Third-Party Websites

 

Our website may contain links to third-party websites. This Privacy Notice does not apply to those websites, and we encourage you to review their privacy policies before providing them with any personal data.

 

9. Changes to This Privacy Notice

 

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. Visit our website from time to time to see if there are any new changes.

 

10. Contact Us

 

If you have any questions or concerns about this Privacy Notice or how we handle your personal data, please contact us at:

 

Transcend Packaging Ltd.

Alder Avenue

Dyffryn Industrial Estate

Ystrad Mynach

Hengoed

CF82 7TW

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T: (+44) 01443 310501

E: hello@transcendpackaging.co.uk

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